Your after-hours calls, answered by an AI receptionist.

Built for 1–5 truck plumbing & HVAC shops. PipeAnswer captures the caller's name, number, and issue, then texts you a summary.

Call the demo line Book a demo

Voicemail sends customers to the next contractor

When a homeowner has a leak or a dead furnace, many don't leave a message; they call the next name on the list. Vendor surveys report that a large share of callers who reach voicemail never call back (vendor survey data, not independently verified). PipeAnswer picks up so you can get back to them.

How it works

Inbound calls only. Three steps:

1. Forward your line

Keep your existing number. Forward calls to PipeAnswer after hours, when you're busy, or when you don't pick up.

2. The AI answers

It tells the caller it's an AI assistant and that the call is recorded, then asks your intake questions: name, number, address, and what's wrong.

3. You get a summary

A text and email summary lands on your phone right away. Calls you mark as urgent are transferred to your mobile.

Hear it yourself

Call our demo line and play the homeowner. Sample call, AI voice.

Demo line: (XXX) XXX-XXXX (number coming soon)

Simple monthly pricing

No setup fee. Cancel anytime.

Starter

USD 149/month

100 minutes included

Pro

USD 199/month

300 minutes included

Plus

USD 299/month

500 minutes included

Extra minutes beyond your plan: USD 0.35/minute. Plans renew monthly until cancelled; renewal amount, billing cycle, and how to cancel online are shown clearly before you sign up. We are not taking sign-ups or payments on this page yet. Book a demo and we'll walk you through it.

What it won't do

It won't quote prices or diagnose problems over the phone.
It won't promise a dispatch time. You decide who to send and when.
It doesn't make outbound calls or send marketing texts. It only answers calls coming in to you.
Emergencies are routed to your mobile phone.

AI disclosure & call recording

Inbound calls only. PipeAnswer answers calls made to your business. It does not place outbound calls, robocalls, or bulk text messages.

Every call starts with a disclosure. The assistant says it is an AI assistant, not a person, and that the call is recorded and transcribed. For example: "Thanks for calling [Business Name]. I'm [Business Name]'s AI assistant, a virtual assistant, not a person. This call is recorded and transcribed so we can help you. If you'd rather not be recorded, say 'message' and I'll take a message without recording."

Summaries go only to you. Call summaries are sent to the contractor account owner, not to callers. We do not sell call data.

FAQ

Does the caller know it's an AI?

Yes. Every call opens by saying it's an AI assistant.

Are calls recorded?

Yes, and callers are told at the start of every call. Callers can ask to leave a message without recording.

Can I keep my number?

Yes. You forward your existing number; nothing changes for your customers.

What happens to call data?

Recordings and transcripts are used to serve your account. Only you and our support staff can access them, and we never sell them.

Partners: earn recurring commission

Work with plumbing and HVAC contractors? Refer them or sell for us.

Referrer: 20%

Introduce a contractor; they sign up with us directly. You earn 20% of what we collect from them for 12 months. Free to join.

Agency: 35%

You sell, help with setup, and handle first-line questions. You earn 35% of what we collect for as long as the customer stays. Application and partner agreement required.

Commissions are paid on amounts collected, net of refunds and chargebacks. To apply, use the form below and choose "Partner".